70 percent Nokia E90 returned : Nokia Quality woes Continues and slows down production

When I wrote a preview of Nokia E90, I never knew it will come to this point one day. The Nokia’s power machine E90, is facing serious complaints regarding Microphone problems resulting in high background noise and scratches on the internal screen due to the keyboard. This whole issue has resulted in hampering Nokia E90 production.

An EMEA network operator, reported 70 percent return for Nokia E90. This is really a huge number which convey the seriousness of the problem.

According to reuters Nokia is clarifies by saying :

Background noise during phone calls, which raised customer complaints, was caused by a defective component in the microphone.
Customers have also reported scratches on the phone screen caused by some keyboard keys touching the screen. Nokia said it has now added a strengthening layer on the screens and modified the keyboard, so the keys will not touch the screen.

Even though nokia has said that these issues are rectified, I wonder why these kind of issues have to arrive first to make nokia realize the fault in production. Why these issues are not taken care of at the time of testing the pre-release units?

During the last couple of weeks we have been seeing lots of production faults occurring in Nokia, and they are just bringing down reputation of one of the largest mobile manufacturing giant. Recently we saw the problems with Nokia’s Bl-5c batteries, symbian freak has posted problems with Nokia’s flagship model fashion model, Nokia N76 and also Nokia 6110. Mobile-review has also posted about problem with Sony’s S500i having with its keypad.

Nokia E90 was one amongst the most powerful mobile phone till date with HSDPA , WI-FI , GPS , QWERTY keypad, amazing display resolution of inner screen and many many more. The device has first hit the stores in June and is now sold for around 750-800 euros (a little over USD 1000) before taxes and subsidies.

Even though mobiles companies are unable to create a perfect mobile, atleast they should try to remove the production glitches. Do you have any such kind of problem with your mobile ?? Well i do have lots of problem with my Nokia N93. First the outer display gets filled with dust and also one amazing software problem in video recording. Nokia N93 records Black and white video in night mode. And more amazing is the solution from Nokia, who call it a feature. Check out the clarification at nokia forums.